Chicago, IL – Owners of Toshiba laptops are urged to check their devices’ AC adapters. Dynabook Americas has announced a recall of approximately 15.5 million Toshiba Laptop AC Adapters due to potential burn and fire hazards.
The recall, which includes models sold from April 2008 through April 2014, was triggered by reports of the adapters overheating and sparking.
According to the U.S. Consumer Product Safety Commission, the firm received 679 reports of the adapters overheating, with over 40 reported incidents leading to fires and minor burn injuries. The recall affects multiple models, and consumers can identify if their adapter is included by checking the model numbers and serial numbers provided on the CPSC’s website.
The recall, numbered 24-122, was officially announced on February 21, 2024. Customers with affected models are advised to immediately cease use of the adapters and contact Dynabook Americas for a free replacement. The company has provided a dedicated support website and email for the recall process.
The adapters were originally sold with Toshiba brand laptops or separately at prices ranging from $25 to $75. This recall is significant due to the number of units involved and the duration of sales spanning six years. Dynabook Americas Inc., based in Irvine, California, is handling the recall process and has detailed instructions for consumers on their website.
For further information and to arrange a replacement, customers can contact Dynabook Americas directly or visit the official recall page.
