CHICAGO – A massive recall affecting over 680,000 units of the 11-Speed Bonded Hollowtech II Road Cranksets has been announced. Shimano North America Bicycle Inc., based out of Irvine, California, has confirmed that these cranksets can separate and break, creating a potential crash hazard for users.
This recall targets Shimano Ultegra and Dura-Ace branded cranksets, manufactured before July 2019. It includes specific models sold individually or as a part of bicycles from major manufacturers, such as Trek and Specialized. Look for specific two-letter production codes on the backside of the crank arm where the pedals attach.
To date, 4,519 incidents have been reported, with injuries including bone fractures and lacerations. These cranksets were available at bicycle stores nationwide from January 2012 to August 2023, with prices ranging from $270 to $1,500.
Shimano urges consumers to cease using the affected cranksets immediately. Owners can contact authorized Shimano dealers for a free inspection, and if defects are found during the examination, a free replacement and installation will be provided.
Since its establishment in 1921, Shimano has been a recognized leader in the cycling industry. As part of its commitment to quality and safety, Shimano has implemented this voluntary recall. For further details, visit the dedicated recall link here, or contact Shimano at (844) 776-0315.