800k Fabric Conditioners sold at Major Retailers, Amazon Recalled Due to Carcinogenic Impurity


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Englewood Cliffs, NJ – The Laundress, a subsidiary of Unilever, has issued a recall for about 800,000 units of their fabric conditioner products due to the presence of a carcinogenic impurity. The affected products can contain ethylene oxide, which can cause adverse health effects if there is significant and direct long-term exposure.

The recall, which was announced on March 31, 2023, involves The Laundress Fabric Conditioner products sold in the United States and Canada. Of the 800,000 units, 730,000 were recalled on December 1, 2022, with an additional 13,000 units sold in Canada. The Laundress Fabric Conditioners were sold at major retailers nationwide and online at TheLaundress.com, Amazon.com, and other websites from 2011 through November 2022 for between $1 and $20.

Consumers who have purchased the recalled products should immediately stop using them and contact The Laundress for instructions on how to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request.

No incidents or injuries related to the recalled products have been reported.

Consumers can contact The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com for more information.

This recall is being conducted in conjunction with Canada, and all recalled products have “The Laundress – New York” printed at the top of the label. The Laundress urges consumers to dispose of the product by closing the bottle tightly and placing it in household trash, and not to empty the product prior to disposal.

Recall number 23-172 has been assigned to this recall, which has been classified as a fast track recall.


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